Supervisor, Quality Assurance

Founded in 1898 and headquartered in Chicago, IL, GATX Corporation (NYSE:GATX) strives to be recognized as the finest railcar leasing company worldwide. Our competitive advantage is our full-service leasing business model, including a world-class railcar maintenance network. One of 8 maintenance facilities across North America, our Red Deer Service Center, provides a full array of services, including repairing, qualifying, painting, cleaning, and blasting railcars. The key to our long-term growth and success is attracting and retaining top talent.

The Quality Assurance Supervisor will support the management and execution of the quality program and its components to ensure compliance to regulatory, GATX and customer requirements. This position will also support research and analysis of quality and maintenance related issues and implementation of quality improvements at the facility.

Key Activities

1. Technical Resource
   • Function as a technical resource for GATX personnel throughout the facility
   • Participate on cross-functional teams to evaluate, define, and improve our processes to ensure alignment and achievement of GATX initiatives
   • Apply the GATX Quality program requirements to in-process and/or outbound repairs and support the development of others’ quality knowledge
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2. Training
   • Perform Quality Training (qualifications, document updates, etc.)
   • Maintain the Quality training database, training records and employee certifications
   • Act as Weld Facilitator for the facility, as needed
3. Gauge Management
   • Manage gauge calibration records
   • Perform calibrations, as needed
   • Provide oversight to ensure calibration requirements are known and adhered to
4. Auditing
   • Serve as liaison for external audits
   • Perform internal audits to confirm compliance with GATX, regulatory and customer requirements
   • Develop reports and supporting details presenting audit results
   • Work with applicable individuals to devise and implement actions to correct deficiencies and follow up on those actions to ensure effectiveness

Education and/or Experience Required (including certifications):

• Minimum of high school diploma or equivalent.
• Minimum of three (3) years of relevant experience.
• VT certification or the ability to gain this certification.
• Ongoing training combining both online and offsite resources.
• Knowledge and experience in applying structured problem-solving practices (e.g. 5 Whys).
• Advanced computer skills, including experience or the ability to be proficient with the following systems:
  • MS Office Suite (Word, Excel, and PowerPoint)
  • LCA
  • MMS
  • Shop Portal
  • ECM
  • MIS
  • SEM
  • SharePoint
  • Railinc
  • ETQ
  • GAGEpack
  • Power BI
  • PeopleSoft
  • AAR circulars

Key Competencies (non-technical behavioral skills, i.e. presentation, negotiation, customer service skills), in priority order:

• Supports a respectful and inclusive work environment.
• Ability to read and interpret technical documents such as QA Documents, IO instructions, FM instructions, work orders, drawings, AAR Field Manual and AAR MSRPs
• Ability to train individuals and effectively communicate technical requirements
• Excellent interpersonal skills with the ability to communicate at all levels of the organization

Other (i.e., physical requirements, travel, etc. that is not covered above):

This position requires moderate physical activity. While performing the duties of this position, the employee is regularly required to stand, walk, stoop, climb, kneel and crouch.

This position requires minor travel.

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.